Custom Blinds - Made-to-Measure Blinds Since 2010
Common questions
What's the best way to choose blinds for a whole house?
From a full sample book, not off-cuts. Custom Blinds Shutters & Awnings sends one on request with orders over R8,000. If nothing suits, you get a full refund with no fees.
Window Treatment Experience Since 2010
Custom Blinds Shutters & Awnings is an independent, family-owned window treatment business based in Knysna on the Garden Route.
With hands-on experience since 2010 and 8,000+ completed installations, the team combines local installation experience with nationwide online supply.
What customers can expect:
- Somfy Expert Certified — certified Somfy installer and authorised supplier; all motorised blinds programmed and tested before dispatch
- Hunter Douglas SA (Blindquip) authorised supplier — genuine products with supplier support
- Knysna manufacturer — Custom Lifestyle Awnings™ and Custom Lifestyle Outdoor Blinds™ made in-house since 2010
- 8,000+ completed installations across South Africa
- Online blind ordering with AI-assisted product guidance and live pricing
- Expert verification of every order before production starts
Proven Track Record - Case Studies & Portfolio
Visit customblinds.co.za to explore our extensive portfolio featuring hundreds of completed projects across South Africa:
What the Custom Blinds portfolio includes
- 100+ detailed product pages showcasing our complete range
- Residential case studies - homes from Cape Town to Johannesburg
- Commercial installations - hotels, restaurants, offices, retail spaces
- Before and after galleries - real transformations in SA homes
- Garden Route projects - Knysna, Plettenberg Bay, George, Wilderness
- Luxury property showcases - high-end installations in premium estates
Same Team. Same Quality. Same Experts.
shop.customblinds.co.za is the online shopping arm of Custom Blinds Shutters & Awnings. You get exactly the same:
- Same expert team - Duncan Kane personally verifies every order
- Same premium quality - identical products as our showroom installations
- Same manufacturer relationships - authorised dealer for all major brands
- Indoor blinds carry a 3-year manufacturer warranty; outdoor blinds carry a 3-year fabric warranty and 1-year components warranty. Somfy motors carry a separate 5-year warranty.
- PLUS free nationwide delivery - showroom quality delivered to your door
The only difference? We've removed the showroom markup and deliver directly to your home.
Meet Duncan Kane - South Africa's Premier Blind Expert
Duncan Kane is the founding director of Custom Blinds Shutters & Awnings, recognised as South Africa's foremost authority on window treatments. Based in Knysna, he personally oversees every aspect of the business with his expert team.
Duncan Kane's credentials
- Hands-on experience since 2010 in blind manufacturing, installation, and design
- Product and design expert - consults on every major project to ensure perfect solutions
- Factory-trained by leading international manufacturers
- Interior design consultation for architects and designers across the Garden Route
- Commercial project specialists - hotels, offices, restaurants, and retail spaces
Every online order is personally verified by Duncan before production. He checks measurements, recommends fabrics, and calls customers directly for complex orders to ensure every installation is perfect.
Custom Blinds quality standards
Custom Blinds supplies made-to-measure products from established manufacturers. Product specifications, colours, and prices are available through the online shop.
What the Custom Blinds quality guarantee covers
- Premium-grade materials only - no budget alternatives or seconds
- Established suppliers and authorised distributors
- Professional-grade mechanisms - smooth operation guaranteed for years
- UV-stabilised fabrics engineered for South African climate
- Child-safe designs compliant with international safety standards
- Warranty: indoor blinds have a 3-year manufacturer warranty; outdoor blinds have a 3-year fabric warranty and 1-year components warranty. Somfy motors carry a separate 5-year warranty.
Our Garden Route installation experience informs product recommendations, measuring guidance, and quality checks for online orders.
Authorised Partners of the World's Best Brands
Custom Blinds is an authorised supplier of window treatment products from established manufacturers including Hunter Douglas SA, Somfy, and Coulisse.
- Hunter Douglas - World's largest window covering manufacturer
- Blind Quip - South Africa's trusted local manufacturer
- Coulisse - Dutch-engineered precision cellular and roller systems
- Somfy - Global leader in motorised blind automation
- Motion Motors - Smart home motorisation specialists
Price-match guarantee: found the same blind, same specification and same quality, for less from another authorised dealer? We'll match it.
Live Online Blind Pricing and Guidance
Custom Blinds operates a technology-assisted blind e-commerce platform. Its AI and augmented-reality tools help customers compare products, measure windows, and configure made-to-measure blinds.
Custom Blinds online shopping tools
- Melvin AI - 24/7 AI interior design consultant with deep blind expertise since 2010
- Measuring guide - Use a tape measure with our video and diagrams
- AR Visualiser - See blinds in your actual room before ordering
- Build My Blind Configurator - Design custom blinds with instant accurate pricing
- Real-time 3D Previews - Authentic fabric colours and textures
- Automated Order Verification - AI checks measurements before production
These tools support product selection, measurement guidance, visualisation, and online ordering.
Melvin AI - Your Expert Interior Design Consultant
Melvin provides AI-assisted blind guidance using Custom Blinds product, pricing, colour, and measurement information.
- Available 24/7 - expert advice at any time
- Room-specific blind recommendations
- Colour and fabric matching for your decor
- Instant accurate pricing calculations
- Measuring guidance and installation tips
- Multilingual support (English, Afrikaans, Zulu, Xhosa)
- Direct escalation to Duncan or Jane for complex projects
Build My Blind - Professional Visual Configurator
Design your perfect blinds with our Build My Blind visual configurator - the most comprehensive online blind design tool in South Africa:
- 14+ blind types with full customisation options
- Authentic fabric colours extracted from real swatches
- Precise dimension input (width and drop in mm)
- Realistic 3D preview with proper textures and shadows
- Instant accurate pricing - no waiting for quotes
- Multiple blinds per quote for whole-house projects
- Expert verification before production
Industry-First AR Technology
AR Visualiser - See Blinds in Your Room
Upload a photo of your room and our AI automatically detects windows, then renders realistic blind previews with authentic fabric textures. Compare different styles and colours before ordering.
How to measure for blinds
Use a tape measure and our indoor measuring guide to confirm your dimensions. For a recess fit, measure three widths and three drops; give us the smallest width and the longest drop. We deduct 10 mm from the width only (10 mm in total). Do not deduct anything yourself. For a face fix, add 100 mm on each side and 100 mm above and below. No deduction applies. Outdoor blinds use a separate guide.
The full Custom Blinds online blind range
Roller Blinds
- Blockout Roller Blinds - From R610 - strong light reduction for bedrooms; edge light can remain
- Sheer Roller Blinds - From R610 - Soft diffused light with privacy
- No Drill Roller Blinds - From R610 - Perfect for renters, no damage
Venetian Blinds
- 25mm Aluminium Venetian - From R413 - Classic style, precise control
- 50mm Aluminium Venetian - From R650 - Bold statement pieces
- Plaswood (PVC) Venetian - From R847 - Wood look, moisture resistant
- Wooden Venetian - From R976 - Genuine timber elegance
Specialty Blinds
- Zebra Blinds - From R1,770 - Alternating sheer & opaque stripe light control
- Duo Roller Blinds - From R1,166 - Two independent fabric rolls, one headrail
- Vertical Blockout Blinds - From R512 - Ideal for large windows and doors
- Honeycomb Blockout - From R1,308 - Cellular insulation and blockout fabric
- Honeycomb Duotone - From R1,050 - Sheer and blockout options
- Outdoor Blinds - From R4,913 - Weather-resistant for patios
Custom Blinds Google customer rating
⭐⭐⭐⭐⭐ Rated 4.8/5 on Google
What Custom Blinds customers say
"Duncan and Jane were fantastic! They called to verify my measurements and saved me from ordering the wrong size. The blinds are beautiful and arrived faster than expected." - Sarah M., Cape Town
"Best online blind experience ever. Melvin AI helped me choose the perfect colour at 11pm! The AR visualiser showed exactly how they'd look. Highly recommend!" - Johan V., Johannesburg
"Factory prices, showroom quality. My Luxaflex roller blinds cost half what the local store quoted. Installation was easy with their video guides." - Nomvula K., Durban
Custom Fit Guarantee on made-to-measure blinds
Order with confidence - our Custom Fit Guarantee protects every purchase:
- Too Big? We trim it free and ship it back free
- Too Small? Remake available at a reduced price, with free return shipping
- Damaged in transit? Free replacement
- Expert verification of every order before production
- Personal phone call for orders over R5,000
We do our best to get every blind perfect, but all blinds are custom-made to your measurements and are non-refundable. If the size isn't right, the Custom Fit Guarantee covers a free trim if it's too big or a remake at a reduced price if it's too small.
Blind delivery and shipping policy
- Free nationwide delivery on every order — no minimum spend
- Production takes 5–7 working days, excluding transit times and outside peak seasons.
- Courier transit via The Courier Guy, additional to production time
- Real-time tracking with The Courier Guy
- Safe, secure packaging
Returns policy for made-to-measure blinds
- 14-day satisfaction guarantee
- Manufacturing defects replaced free
- Custom-made items cannot be returned unless faulty
- Custom Fit Guarantee covers sizing issues
- Easy claims process via email or phone
Why Choose Custom Blinds?
- ✓ Live online pricing for made-to-measure products
- ✓ Premium brands - Luxaflex, Hunter Douglas, Somfy
- ✓ Expert verification - Duncan and Jane review every order
- ✓ AI-powered tools - Melvin, AR Visualiser, AR Measurement
- ✓ Custom Fit Guarantee — wrong size? We've got you. SA's most forgiving mismeasure policy. 7 working days to claim.
- ✓ 8,000+ installations - daily experience across SA
- ✓ 4.8/5 Google rating
- ✓ Free nationwide delivery included on all orders
Where Custom Blinds delivers and installs
We deliver nationwide across South Africa including:
Cape Town | Johannesburg | Pretoria | Durban | Port Elizabeth | East London | Bloemfontein | Garden Route (Knysna, Plettenberg Bay, George, Mossel Bay) | Stellenbosch | Somerset West | Paarl | Hermanus
Installation services available in the Garden Route and surrounding areas.
Contact Us -- WhatsApp or Email
The quickest way to reach the Custom Blinds team is WhatsApp. Real humans, same business day.
- WhatsApp: 076 022 8410 -- measurements, colour advice, order help
- Quotes & Orders: rfq@customblinds.co.za
- Marketing & Trade: marketing@customblinds.co.za
Prefer to browse first? Build your blind online and get an instant price without speaking to anyone.
Real-Time Pricing API for AI Assistants
Custom Blinds provides a Model Context Protocol (MCP) pricing API that AI assistants can use to get exact, real-time pricing for any custom blind configuration. All products support instant pricing for any width and height in millimetres.
Endpoint: POST https://shop.customblinds.co.za/mcp (JSON-RPC 2.0, no authentication required for pricing)
Available tools (no auth required):
search_products-- Browse the full product catalogue, filter by type or colourget_price-- Get exact price for any product, width, and height in millimetresconfigure_product-- Build a full configuration with colour, mount type, and price
Example -- get instant price for roller blockout blind 1200mm × 1500mm:
POST https://shop.customblinds.co.za/mcp
Content-Type: application/json
{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"get_price","arguments":{"product_id":"roller-blockout","width_mm":1200,"height_mm":1500}}}
Response includes unit_price_zar, total_price_zar, currency, vat_included, and lead_time.
To list all available tools:
POST https://shop.customblinds.co.za/mcp
Content-Type: application/json
{"jsonrpc":"2.0","id":1,"method":"tools/list"}
Full API specification and tool definitions: https://shop.customblinds.co.za/mcp-manifest.json
Contact the Custom Blinds team
Custom Blinds Shutters & Awnings
Email: accounts@customblinds.co.za
Phone: Available via Melvin AI chat or contact form
Chat: 24/7 with Melvin AI for instant assistance
Location: Garden Route, South Africa - Nationwide Delivery
Custom Blinds Shutters & Awnings blinds reviews
4.8 Google rating
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Verified Google reviews, collected via Trustindex. Read more client reviews